@extends('admin.layouts.app')

@section('contents')
<div class="container-xl">
    <div class="row">
        <div class="col-12">
            <div class="card">
                <div class="card-header">
                    <h3>Support Tickets</h3>
                    <div class="card-actions">
                        <a href="{{ route('admin.tickets.index') }}" class="btn btn-primary">Refresh</a>
                    </div>
                </div>
                <div class="card-body">
                    <div class="table-responsive">
                        <table class="table table-striped table-bordered">
                            <thead>
                                <tr>
                                    <th>#</th>
                                    <th>Title</th>
                                    <th>Description</th>
                                    <th>User</th>
                                    <th>Vendor</th>
                                    <th>Status</th>
                                    <th>Admin Reply</th>
                                    <th>Created At</th>
                                    <th>Actions</th>
                                </tr>
                            </thead>
                            <tbody>
                                @if($tickets->isEmpty())
                                <tr>
                                    <td colspan="9" class="text-center">No tickets found</td>
                                </tr>
                                @else
                                @foreach($tickets as $ticket)
                                <tr>
                                    <td>{{ $loop->iteration }}</td>
                                    <td>{{ $ticket->title }}</td>
                                    <td>{{ Str::limit($ticket->description, 50) }}</td>
                                    <td>
                                        @if($ticket->user)
                                        {{ $ticket->user->name }}
                                        @else
                                        N/A
                                        @endif
                                    </td>
                                    <td>
                                        @if($ticket->vendor)
                                        {{ $ticket->vendor->name }}
                                        @else
                                        N/A
                                        @endif
                                    </td>
                                    <td>
                                        @switch($ticket->status)
                                        @case('open')
                                        <span class="badge bg-warning">{{ $ticket->status }}</span>
                                        @break
                                        @case('in_progress')
                                        <span class="badge bg-info">{{ $ticket->status }}</span>
                                        @break
                                        @case('resolved')
                                        <span class="badge bg-success">{{ $ticket->status }}</span>
                                        @break
                                        @case('closed')
                                        <span class="badge bg-secondary">{{ $ticket->status }}</span>
                                        @break
                                        @endswitch
                                    </td>
                                    <td>
                                        @if($ticket->admin_remark)
                                        <span class="badge bg-success">Replied</span>
                                        <small><br>{{ $ticket->admin_remark_at->format('M d, Y') }}</small>
                                        @else
                                        <span class="badge bg-secondary">No Reply</span>
                                        @endif
                                    </td>
                                    <td>{{ $ticket->created_at->format('M d, Y H:i') }}</td>
                                    <td>
                                        <a href="{{ route('admin.tickets.show', $ticket->id) }}"
                                            class="btn btn-sm btn-info">View</a>
                                    </td>
                                </tr>
                                @endforeach
                                @endif
                            </tbody>
                        </table>
                    </div>

                    {{ $tickets->links() }}
                </div>
            </div>
        </div>
    </div>
</div>
@endsection